Terms & Conditions

1. Eligibility

• —Participants must be 18 years of age or older.
• —Every participant must provide accurate and truthful registration information.
• —Identity must be verified privately by an organiser at event check-in via a valid government-issued ID.
• —No professional qualifications are required to apply as a Sharer or Listener. Listeners are ordinary adults — not therapists, psychologists, counsellors or crisis workers.

5. The Card System

Each session is governed by a set of physical cards provided to both participants at the start. Participants must follow the role, boundary, privacy, Pause and Stop cards provided during the session. A participant may pause or end a conversation at any time without providing a reason.

• —Role Card: Establishes who is the Sharer and who is the Listener before the session begins.
• —Listening Style Card: Communicates how the Sharer would like to be heard — without explanation or negotiation.
• —Boundary Card: May be placed by either participant at any point to indicate a subject that should not be pursued. No justification is required or expected.
• —Pause Card: Signals a need for a short break. The session may resume once both participants are ready.
• —Stop Card: Ends the session immediately and without question. Either participant may use it at any time.
• —Feedback Card: Completed privately after the session and returned to the organiser only.

6. Code of Conduct

• —Suno Lahore is not a dating, matchmaking, networking or solicitation service. Any attempt to use it for these purposes will result in an immediate ban.
• —No sexual questions or comments are permitted.
• —No physical touching between participants is allowed.
• —Participants must not be under the influence of alcohol or intoxicants.
• —No commercial, political or religious recruitment of any kind.
• —Participants must respect Boundary Cards placed by their match. Continuing past a stated boundary is a conduct violation.

9. Session Termination

Suno Lahore may pause or terminate a session at any time because of — but not limited to — the following:

• —Harassment, intimidation or threatening language.
• —Sexual behaviour or comments.
• —Discrimination on any basis.
• —Persistent unwanted advice or boundary violations.
• —Crisis concerns or disclosure of immediate risk of harm.
• —Intoxication or impairment.
• —Recording or photographing participants or materials.
• —Attempts to exchange or solicit contact information.
• —Any other conduct inconsistent with the stated purpose of Suno Lahore.

10. Emergencies

Suno Lahore is not crisis support. Listeners are ordinary people and are not equipped to assess or manage emergency situations.

Where there is a credible and immediate risk of serious harm to a participant or another person, the organiser may take proportionate action — including contacting emergency services — despite normal privacy expectations. Participant safety takes precedence.

11. Waiting Period

Each match is intended as a one-time encounter. Suno Lahore is not a recurring or ongoing relationship service. The same two participants will not be intentionally matched again.

• —Participants may reapply after the waiting period stated by Suno Lahore — currently 90 days from the date of their last session.
• —The waiting period applies to both Sharers and Listeners.
• —Reapplication does not guarantee acceptance into any future event.

13. Organiser Rights

• —Organisers reserve the right to remove any participant for misconduct without refund (where applicable).
• —Serious misconduct may result in a permanent ban from all future Suno Lahore events.
• —The organiser may intervene in an immediate safety emergency, including ending a session early.
• —The organiser reserves the right to update these terms as the format evolves. Continued participation constitutes acceptance of the current version.